Privacy Policy

Privacy Policy

Terms and Conditions





The parties to this Agreement are you, a visitor to this web site (“You”), and the owner and operator of this web site: AGER SOFTWARE SRL, a Romanian Limited Liability company (“Ager Software SRL”, "agersoftware"). All references to “us”, “this web site” or “this site” shall be construed to mean "agersoftware". If the user is not an individual, then “You” means Your company, its officers, members, agents, successors and assigns.

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, agersoftware website accessible on this page, here. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.


The copyright in all material provided on this site is owned by AgerSoftware or by AgerSoftware’s licensor(s). You acknowledge and agree that this site contains proprietary information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that information presented to You through this site, including text, graphics, logos, icons, images and software, and the arrangement and compilation of such content, are the property of AgerSoftware or its content suppliers and is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

AgerSoftware does not grant any license or authorization to any user of its copyrightable material or other intellectual property, by placing them on this site. Furthermore, except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AgerSoftware or the copyright owner.

However, You may print a copy of the information on this site for Your personal, non-commercial internal use or records. In so doing, You may not modify the materials and You agree to retain all copyright and other proprietary notices contained in the materials. This permission does not give You any ownership rights in the information and terminates automatically if You breach any of these terms or conditions.

If You make any other use of this site, except as otherwise provided herein, You may violate copyright and other laws of Romania as well as applicable state laws and may be subject to penalties.


We employ the use of cookies. By accessing agersoftware website, you agreed to use cookies in agreement with the AgerSoftware SRL's Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Registration Data And Privacy

Registration may be required for you to download from this site, or for your participation in certain services offered at this site. You may need to provide certain current, complete, and accurate information about You as prompted to do so by the registration form (“Registration Data”), and maintain and update such registration information as required to keep such information current, complete and accurate.

You warrant that your Registration Data is accurate and current, and that You are authorized to provide such Registration Data. You authorize us to verify your Registration Data at any time. If any Registration Data that You provide is untrue, inaccurate, not current or incomplete, AgerSoftware retains the right, in its sole discretion, to suspend or terminate rights to use the services.

Registration Data and certain other information about You is subject to our Privacy Policy which may be accessed from the estore page here. Solely to enable AgerSoftware to use such information You supply us internally and in good faith, so that we are not violating any rights You might have in that information, You grant to AgerSoftware a nonexclusive license to

  • (i) convert such information into digital format such that it can be read, utilized and displayed by AgerSoftware’s computers or any other technology currently in existence or hereafter developed capable of utilizing digital information, and
  • (ii) combine the information with other content provided by AgerSoftware, in each case by any method or means or in any medium whether now known or hereafter devised.

Registration By Children Under The Age of 18 Is Not Permitted.




Unless otherwise stated, AgerSoftware SRL and/or its licensors own the intellectual property rights for all material on agersoftware website. All intellectual property rights are reserved. You may access this from agersoftware website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from agersoftware website
  • Sell, rent or sub-license material from agersoftware website
  • Reproduce, duplicate or copy material from agersoftware website
  • Redistribute content from agersoftware website

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. AgerSoftware SRL does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of AgerSoftware SRL,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, AgerSoftware SRL shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

AgerSoftware SRL reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant AgerSoftware SRL a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of AgerSoftware SRL; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to AgerSoftware SRL. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of AgerSoftware SRL's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy located within this document

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Intellectual Property Rights

Other than the content you own, under these Terms, AgerSoftware SRL and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.


The trademarks, service marks, and logos (the “Trademarks”) used and displayed on this site are registered and unregistered Trademarks of AgerSoftware and others.

Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the site, without the written permission of the Trademark owner. AgerSoftware aggressively enforces its intellectual property rights to the fullest extent of the law.

The Trademark(s) AgerSoftware, SecureUPDATE, SecureDELTA, SecurePATCH, SecureENCODE, SecureENCODING, SecureDECODE, SecureDECODING may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this site, without prior, written permission.

Out strategic partner Trademark(s) NetLUP, NetLUP Xtreme Technologies, XtremeZIP, XtremeDELTA, XtremeUI may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this site, without prior, written permission.

AgerSoftware prohibits use of any of the forgoing names or marks as a metatag or as a “hot” link to any AgerSoftware site unless establishment of such a link is approved in advance by AgerSoftware in writing. If You have any questions regarding any trademarks on the site, please contact AgerSoftware.


You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and AgerSoftware SRL may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant AgerSoftware SRL a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. AgerSoftware SRL reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Please read Privacy Policy.

No warranties. Limitation of liability

This Website is provided "as is," with all faults, and AgerSoftware SRL express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

In no event shall AgerSoftware SRL, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  AgerSoftware SRL, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent AgerSoftware SRL from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms. Assignment

The AgerSoftware SRL is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

AgerSoftware SRL is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Entire Agreement

These Terms constitute the entire agreement between AgerSoftware SRL and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Romania, a European Union member, and you submit to the non-exclusive jurisdiction of other state and federal courts for the resolution of any disputes.

Privacy Policy

Your privacy is critically important to us.

AgerSoftware SRL is located at:

Blvd. Dimitrie Pompeiu nr. 5-9 Bucharest, Bucharest
020335 - IF , Romania

It is AgerSoftware SRL's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, AgerSoftware SRL collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. AgerSoftware SRL's purpose in collecting non-personally identifying information is to better understand how AgerSoftware SRL's visitors use its website. From time to time, AgerSoftware SRL may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

AgerSoftware SRL also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. AgerSoftware SRL only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to AgerSoftware SRL's websites choose to interact with AgerSoftware SRL in ways that require AgerSoftware SRL to gather personally-identifying information. The amount and type of information that AgerSoftware SRL gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by AgerSoftware SRL and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

We may use Google AdWords

Https:// uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

AgerSoftware SRL discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on AgerSoftware SRL's behalf or to provide services available at AgerSoftware SRL's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using AgerSoftware SRL's website, you consent to the transfer of such information to them. AgerSoftware SRL will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, AgerSoftware SRL discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when AgerSoftware SRL believes in good faith that disclosure is reasonably necessary to protect the property or rights of AgerSoftware SRL, third parties or the public at large.

If you are a registered user of and have supplied your email address, AgerSoftware SRL may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with AgerSoftware SRL and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. AgerSoftware SRL takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

AgerSoftware SRL may collect statistics about the behavior of visitors to its website. AgerSoftware SRL may display this information publicly or provide it to others. However, AgerSoftware SRL does not disclose your personally-identifying information.

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.


To enrich and perfect your online experience, AgerSoftware SRL uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. AgerSoftware SRL uses cookies to help AgerSoftware SRL identify and track visitors, their usage of, and their website access preferences. AgerSoftware SRL visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using AgerSoftware SRL's websites, with the drawback that certain features of AgerSoftware SRL's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to AgerSoftware SRL's use of cookies.


Those who engage in transactions with AgerSoftware SRL – by purchasing AgerSoftware SRL's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, AgerSoftware SRL collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with AgerSoftware SRL. AgerSoftware SRL does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Business Transfers

If AgerSoftware SRL, or substantially all of its assets, were acquired, or in the unlikely event that AgerSoftware SRL goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of AgerSoftware SRL may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, AgerSoftware SRL may change its Privacy Policy from time to time, and in AgerSoftware SRL's sole discretion. AgerSoftware SRL encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Credit & Contact Information

This privacy policy was created at If you have any questions about this Privacy Policy, please contact us via email at

General Data Protection Regulations

At AgerSoftware website, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AgerSoftware website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

AgerSoftware SRL legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • AgerSoftware SRL needs to perform a contract with you
  • You have given AgerSoftware SRL permission to do so
  • Processing your personal information is in AgerSoftware SRL legitimate interests
  • AgerSoftware SRL needs to comply with the law

AgerSoftware SRL will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator and the App Privacy Policy Generator.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files

AgerSoftware website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, AgerSoftware website uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies. We may use Google DoubleClick to serve ads to our site visitors based upon their visit to and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL –

Our Advertising Partners

We may use advertisement services from our partners. Some of advertisers we may use on our site use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of AgerSoftware website.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on AgerSoftware website, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that AgerSoftware website has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

AgerSoftware website's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

AgerSoftware website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy created at applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in AgerSoftware website. This policy is not applicable to any information collected offline or via channels other than this website. Our GDPR Privacy Policy was generated from the GDPR Privacy Policy Generator.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

General Cookies Policy

Cookies Policy of AgerSoftware Website

Our website, (the "Website"), is operated by AgerSoftware s.r.l.

What are cookies?

Cookies are a small text files that are stored in your web browser that allows agersoftware website or a third party to recognize you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on agersoftware website website.

Cookies might be used for the following purposes:

  • To enable certain functions
  • To provide analytics
  • To store your preferences
  • To enable ad delivery and behavioral advertising

agersoftware website uses both session cookies and persistent cookies.

A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.

A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.

How do third parties use cookies on the agersoftware website?

Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the agersoftware website and other websites that you've visited.

What are your cookies options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser.

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can I find more information about cookies?

You can learn more about cookies by visiting the following third party websites:

Support Policy

Support Policy of AgerSoftware Website

Our website, (the "Website"), is operated by AgerSoftware SRL ("agersoftware")

Support Options:

1. Forum Support

Important: Never publish your license, order or any other personal details on the forum. agersoftware will never ask you to provide such questions since agersoftware forum is an open comunity.

You may get support or answers to your agersoftware questions even if you who do not have an active subscription or a registered version for our software.

This is a good place to ask other agersoftware users (agersoftware community) for their input and opinions.

Important note

We, agersoftware, monitor all open topics, answers and questions and may takes users' feedback into account.


agersoftware software has no obligation to provide any support to the users in the forums and retains the right of choosing whether to answer specific questions or not.

Licensed Users

If you have an active subscription or an active license and need to hear back from agersoftware support staff, please select another support option.

Please always follow the advised outlined in the Support Guidelines section whenever you submit a new request, question or ticket.

Where is the forum located

To access the forum please go to:

2. Limited Phone Support

Important: This option is for customers with an active subscription/license or active trial version.

Our call center representatives can answer only general questions by phone; our engineers do not provide direct phone support.

You may inquire about issues involving login/password reset, access to download files and in general, other non-technical support issues that we may help on the phone.

Important note

Please make sure you have your order information ready prior to making a call.

If you require technical assistance please select the e-mail/ticket support option at our support site, here.

Call center is available between the hours of 9:30am - 5:30pm Eastern European Time (EET) and can be reached by phone number +40 (787) 755 - 210 (subject to change without any prior notice)

3. E-mail/Ticket Support

Important: Never share your support or login credentials with anyone, especially if they ask about them.

This option is for customers with an active subscription/license or active trial version.

You can send your request to and our system will automatically create an issue and send you access credentials specific to our support portal

Important note

These credentials are not the same as those for accessing our online store or product downloads page.

You can send a request for support by e-mail to or create a new ticket directly in our support web-site

Support credentials are needed to create new tickets on this site. Whenever you create a new ticket please make sure you follow the advise described below in the Support Guidelines section in addition to the following e-mail/ticket support guidelines:

Always provide your order information for each new ticket. A failure to provide it will result in requesting those details anyway and no support will be provided until the order is confirmed. Trial versions are exempt from this requirement.

Make sure your attachments are either plain text files with .TXT extension, or images in common image formats, or .ZIP files for any other data.

If you are not sure what archive type to use simply add your file to a ZIP archive and attach it.

Do not attach or include into archives any binary executable files (.DLL, .EXE, .OCX, etc) or encrypted files, as they can either be potentially infected or simply rejected by our anti-virus. Even if such a file is not rejected automatically it will not be run nor loaded by our specialists in a test environment due to normal operating concerns related safety.

Do not upload large files; we will not accept large volume or data unless we consider it is utmost important to conduct or perform a particular test related to your support ticket. In this case, please use a file sharing service for large data.

Do not include source code in the body of your request message as some of the special symbols or Unicode characters can be removed from the message thus making your request either incomplete or broken. Provide source code as attachments only.

agersoftware srl claims full ownership and the right of use of the following

SecureUPDATE, SecureDELTA, SecureSDK, SecureSFX
SecurePATCH, SecureCMDLine, SecureWIZARD, SecurePACKAGE, SecurePKG

agersoftware. Redefining Software Update with SecureUPDATE™ Suite of Products. This is our VISION!
Building value through security and innovation. This is SecureUPDATE™!